Newport News utilizes Amazon Connect for non-emergency calls
Posted
Dana Hazzard (via WAVY)
NEWPORT NEWS, Va. (WAVY) - The Newport News Emergency Communications Center has enhanced their services for non-emergency calls by utilizing Amazon Connect. Amazon Connect is a cloud-based contact center service from Amazon Web Services that simplifies the setup and management of customer support operations. Officials say many Newport News residents reach out to the non-emergency [...]
